Refund policy

Thank you for shopping at MELT Prestige and Style Market Europe.

If you are not completely satisfied with your purchase, you may return it within 14 days of receiving your order, in accordance with EU consumer rights.

To start a return, please contact us at europe@meltprestigeandstyle.com / support@meltprestigeandstylemarketeurope.com. Items must be returned in their original condition, unused and with all packaging. 

Refunds will be issued to your original payment method once the returned product is received and inspected.

Please note:

- Customers are responsible for return shipping costs unless the item is incorrect.

- We recommend using a trackable shipping service.

 

Return Address: 

Flex / MELT Prestige and Style Market Europe

Jakob-Uffrecht-Straße 16-18

39340 Haldensleben,

Germany

 

Contact for returns:

Email: europe@meltprestigeandstyle.com / support@meltprestigeandstylemarketeurope.com

Phone/Whatsapp: +4915215698358